ClubGG Support

Promotions

  • I've won a Stage 2 ticket in the freeroll but can't use. Why?
  • I just won a prize. What I do I now?
  • Can I cashout my balance on Passport?
  • I have multiple tickets. What can I do with them?
  • How do become a Platinum member
  • Can I win more than one prize?
  • I've won a tournament prize, does it include travel cost?
  • I reside in a territory in the exclusion list. What can I do?
  • Can I transfer funds from one passport to another?
  • Private club promotions/offers/disputes/queries
  • Why do I have to provide my real name and my details?
  • I've sent my verification documents. What next? What do I need to do.
  • Site terms of service legal age requirement is 18+. Why are many promotions 21+
  • Tournament Prize - no shows
  • Prize Tournament - delay, postponed or cancelled

Categories

  • Other Questions
  • Refer a Friend
  • Clubs/Union
  • Tickets
  • Prize Eligibility
  • Promotions
  • How to
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